FAQs

Why are bigger Modules better?
The simple answer is that they fit more in making our Modules a smarter choice for 2 reasons...

1) Better Value, &

2) Our clients often require less modules so they save on storage fees.

How big is a Module?
A single Module typically accommodates a room to a room and a half of household belongings. A Module is perfect for furniture storage and can easily fit large furniture, including king size mattresses!

Each Module is 2.4m long, 1.8m wide, and 2.2m high externally, and 2.32m long, 1.72m wide, and 1.98m high internally. The door to each Module is also large enough for easy access and can be loaded up to 1200kg in weight (That's 1.2 tonnes).

Are the Modules weatherproof?
Yes!  Modules are protected by a special cover that is highly durable and waterproof. They are also well above ground level which keeps them dry.

Storage is indoors at our secure facility.

Can I access my Modules?
You can access your Modules during business hours by giving us 2 days notice via the following link...  access_your_storage

I no longer require storage for my goods. What do I do?
Let us know through the following link...  book_storage_return

At least 7 days notice is required. However, the more notice you give, the easier it is to shedule the return on your preferred date.

If it suits you better, you can empty your storage Module at our facility.

What is the return fee?
Often referred to as a "re-delivery" or "check out" fee within the industry, the return fee is a small fee that contributes towards administration, handling and transport. 

If you empty your Module at our facility, the return fee can be discounted.

I would like my storage returned outside of the service area?
You don't need to worry as there are several options to have your storage returned even If you have moved interstate. Simply contact our office and one of our friendly staff will help.

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